Returns & Exchanges
At Quad Lock ®, we stand by the quality of our mounting solutions and offer a 30-day money-back guarantee on all products purchased through our official store. If you are not completely satisfied with your gear, we make the return or exchange process simple and efficient.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to begin the request.
Pack Your Gear
Ensure all items are in their original packaging with all included components and secure them in a shipping box.
Label and Ship
Print your prepaid shipping label provided by our system and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing