Frequently Asked Questions
Everything you need to know about the ultimate smartphone mounting system.
Are Quad Lock cases compatible with wireless charging?
Yes, our latest Quad Lock cases are compatible with wireless charging. However, for the best performance, we recommend using our specialized Quad Lock MAG or Wireless Charging Heads to ensure a stable connection through the mounting interface.
How secure is the Quad Lock mounting system?
Quad Lock utilizes a patented dual-stage locking mechanism that is strong enough to lift up to 80kg (175 lbs). Whether you are cycling over rough terrain or riding a motorcycle at high speeds, your device remains securely locked.
What is the difference between the Original and MAG cases?
The Original case features our classic twist-lock interface for maximum security. The MAG case includes a magnetic ring compatible with MagSafe accessories and offers faster, flat-face mounting while maintaining the core locking security.
Do you offer international shipping?
Yes, we ship worldwide. We have distribution centers in the USA, UK, EU, and Australia to ensure fast delivery times and minimal customs fees for our global customers.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund.
Does the Vibration Dampener really protect my phone camera?
Absolutely. Modern smartphone cameras use delicate optical image stabilization (OIS). Our Vibration Dampener is specifically engineered to filter out over 90% of high-frequency vibrations produced by motorcycles that can damage these components.